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Quality Management
System -
ISO 9000:2000
 ISO stands for International Organisation for
Standardisation. It is based in Geneva, Switzerland
and was formed in the year 1947. The organisation
consists of representatives more than ninety
countries. Each country is represented by its
standard body. ISO comprises more than 180 technical
committees, covering many industrial sectors and
products. These technical committees, as far as
possible, try to address the requirements of the
member countries while formulating their standards.
It aims at harmonization of standards at the
international level with a view to minimise trade
and technical barriers. ISO publishes both product
and system standards.
ISO
STANDARDS
ISO 9000 is a series of standards for Quality
Management and Quality Assurance. While ISO 9001 is
meant for certification purpose, ISO 9000 and ISO 9004
provide vocabulary and guidelines. The latest
revision of the standard has taken place in December
2000. The ISO 9001 (Version 2000) replaces the old
version (1994 version) of ISO 9001, ISO 9002 and
ISO 9003.
Steps
Involved
in ISO 9000 Certification
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8. |
Final
Assessment: |
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Certification audit by the Certifying agency
and recommendation for certification. |
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7. |
Pre
Assessment: |
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Initial
audit by Certifying agency, and
implementation of corrective actions. |
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6. |
Internal
Quality Audits: |
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Periodic
assessment of quality system implementation
and corrective actions. |
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5. |
Company-wide Training: |
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Training on
ISO 9000:2000 clauses and Quality Audit. |
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4. |
System
Implementation: |
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Implementation of quality system as per the
Quality Manual(s). |
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3. |
System
Documentation: |
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Preparation
of Quality Manual(s) and relevant
documentation and records. |
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2. |
Orientation Training: |
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Top/Senior
Management orientation on ISO 9000:2000
requirements and action plans. |
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1. |
Gap
Analysis: |
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Assessment
of existing quality management practices
vis-à-vis ISO 9000:2000 requirements. |
The Benefits of
ISO 9000 Registration Include
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Clarity in scope of
authorities and responsibilities.
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Better record
keeping, documentation and Proceduralisation.
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Better traceability
to root causes of quality problems.
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Rectification of
errors at the earliest stage.
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Proactive
improvement strategies.
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Enhanced corporate
image and market positioning.
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Reduction in the
need for multiple second party assessments.
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